Frequently Asked Questions
What makes Galliero different from other watch brands?
What makes Galliero different from other watch brands?
Galliero is inspired by the elegance of horse racing—the sport of kings. Each Heritage Edition combines timeless design, premium materials, and mechanical precision, making it more than just a watch: it is a statement of legacy.
What movement is used in Galliero watches?
What movement is used in Galliero watches?
All Galliero Heritage Editions are powered by the renowned NH35A Japanese Automatic Movement, trusted worldwide for its accuracy and durability.
Is the glass scratch-resistant?
Is the glass scratch-resistant?
Yes. Each watch is equipped with a sapphire crystal, providing exceptional scratch resistance and clarity.
Are Galliero watches waterproof?
Are Galliero watches waterproof?
Yes. All Galliero Heritage timepieces are water resistant up to 5ATM (50 meters). This means they can withstand everyday splashes, hand washing, and brief immersion, but we recommend avoiding prolonged underwater use.
Where do you ship?
Where do you ship?
We ship worldwide. Every order is carefully packaged in our signature collector’s box, tracked, and insured for peace of mind.
How long will delivery take?
How long will delivery take?
- USA & Canada: 5–10 business days
- Europe: 6–12 business days
- Worldwide: 7–15 business days
What is your return policy?
What is your return policy?
We offer a 14-day return window. Watches must be unworn, in original condition, and returned with the collector’s box and accessories. Once inspected, refunds are processed within 5–7 business days.
Do Galliero watches come with a warranty?
Do Galliero watches come with a warranty?
Yes. Each Galliero Heritage watch includes a 2-Year International Warranty, covering manufacturing defects.
How do I care for my watch?
How do I care for my watch?
To preserve your Galliero Heritage timepiece:
- Avoid extreme shocks and magnetic fields
- Clean occasionally with a soft cloth
- Store in its collector’s box when not in use